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Home Page > Asesoría Iskia Online > English Information

  

Buying at Iskia Online Store is very easy, convenient and secure because we have designed a friendly and easy-to-navigate online store for you. We invite you to continue with the following steps:

1: Find an Article.
Our store is divided in ten (12) Categories: Crockery - Glassware - Cutlery - Service Plates - Tableware - Kitchen Accessories - Decoration - Furniture - Linen - For Her - For Him - Gift Certificates.

These categories appear at the beginning, on top of the navigation bar. Start by visiting any of our Categories. Just by placing the pointer over one of these Categories, you will immediately see the subcategories. Click on the desired subcategory to view the items available.

You may also look for an article by its Brand, choosing the corresponding selection on the box named All Brands which is located on the upper left margin.

Another way to find an article is using the Search service by typing a key word in the box and then clicking the OK button.

Regardless of the search criterion used, you will find a list with the names of the articles, its photos, a basic description and the price.

2: View the article information.
If you want to see more details or information about any item, click on the photo or the name and you will get a larger photo and a complete description, brand and price.

3: Add products to the Gifts Basket.
After you have chosen the item of your interest, click on the Add to Gift Basket button located under the price.

If you wish to increase or decrease the quantities of an article In the Gift Basket, change the number in the Quantity box and click on the Update button located underneath to confirm the changes.

If you wish to search for any other item, you only have to click on the Continue shopping button to go on with your shopping and/or visiting other Categories before finishing with your purchasing.

To view the selected items, click on the View Gifts button located at the right upper corner on any of the pages of our Online Store.

You may add all the articles and quantities you wish to the basket, without compromise, and at the end you will be able to decide what you really wish to buy as adding or removing products can be easily done on this section.

When you have finished adding articles to the Gift Basket and are ready to buy, click on the Purchase Order Process button.

4: Purchase Order Process.
On this phase we will help you step-by-step to complete your order and select the way of payment and delivery address.

If this is the first time you buy at Iskia Online we are glad to welcome you and invite you to register to become part of our prestigious customers. The online registration form is fast and easy to fill in.

Once you have selected the delivery address or the Pick-up option, you will get the Purchase Order with all the details. Check all the information and if you agree with it, click on the Complete Purchase Order Process button.

5: Way of Payment.
If you prefer to pay with Credit Card, we will ask you the card information; once given, please click on the Make Payment button (All data is encrypted under SSL certificates to guarantee the highest security to all our customers)

In a very short time frame you will receive an e-mail indicating that your Purchase Order has been processed.

If you wish to pay by Bank Transfer or Deposit, please take the following steps:

1.- Wait until Iskia Online sends the Purchase Order Confirmation by e-mail; once confirmed, you will be able to make the transfer and/or deposit in the account of Iskia On Line S.A., at the following bank:
-

Name of the Bank Checking Account Number
Banco de Venezuela 0102-0105-5800-0003-4487


2.- Alter you have made the operation, enter into My Account section, click on the Purchase Order Number button and input the transfer or deposit data requested. If the deposit is made in cash, it will take 2 working days to be confirmed; if it is made by check, it will take 3 days.

With the data and the Purchase Order Number you will be able to follow-up the status of your Purchase Order.

We hope you have a pleasant experience using our Online Store.
We appreciate your preference at the time of giving your gifts.
We appreciate your preference and pride ourselves in coming up with innovative gifts to make your gift-giving special.

For contact us info@iskia.com or call 01158 212 9910411.

Thanks for your preference!